common questions employees ask hr

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common questions employees ask hr

With so many policy changes and major disruptions in work conditions, it can be difficult to figure out how to best communicate with plan participants. Just over half of the organizations surveyed told us they had seen an increase in questions about paid leave benefits. What to Do When Your Employer is Asking the Wrong Question. This is a popular interview question Following are 4 sample answers For example, Alison DeNisco Rayome, writing for TechRepublic, says that one of the most common questions employees ask HR is: “What’s the wi-fi password?” Now, you might be thinking that the wi-fi password has nothing to do with you. If you don’t have a solid grasp on what you want to improve, you risk purchasing a platform or solution that ultimately won’t solve your company’s HR challenges. Or the receptionist? A small percentage of employers have made adjustments to their mental health benefit structure: 7% of organizations have relaxed or eliminated eligibility requirements for mental health benefits; 10% have reduced/eliminated cost sharing for mental health benefits and 15% have added telepsychiatry. The whole exercise of beautifying a blank canvas with colors relaxes me. “When employees don't understand their benefit options, many don't enroll in the benefit and the result is sub-optimal utilization,” says the firm’s President and CEO Rick Lindquist. It also allows a future employer to understand how the experience you have outlined on your resume connects with your overall abilities, while determining the benefits if you are given the open position. In addition to the general questions about HR, readers ask questions that are specific to starting and succeeding in a career in HR. It might be indeed that the employee in question is indeed flouting company policy, ‘stealing company time’ or even deliberately making life hard for everybody else. We’ll also talk to our own HR manager, Tracy Maranto-Phillips, about employee questions she regularly receives and how she proactively manages them. Choosing the best HR technology platform for your business is a complex endeavor. 10 Questions Employees Ask When Their Company Gets Acquired. In many cases, HR ends up fielding questions about payroll – the most common culprit being an abnormality on a payslip. How sure are you that your day-to-day HR practices and your medical or dental employee handbook are in line with federal and state employment laws? While you might be an HR specialist, not a payroll specialist, you should still make it your goal to understand the ins and outs of employee payslips, and the way tax is calculated. Share . We’ve collected 15 of the most common HR questions medical and dental practice owners and managers ask. 7 Employee engagement questions for HR managers 1. One of the survey respondents put it best: We have found more than ever that a transparent line of communications is critical. Represented employees’ compensation is covered by their respective labor agreements. Make sure you’re familiar with your organisation’s entitlement rules, and make sure you know how to navigate the employee database quickly. Required fields are marked *. Ever wondered how the Bradford Factor formula calculates your employees' absence scores? That means, a question like “do you like your current job position?” might not lead to actionable information. Many questions employees ask HR will relate to their role and responsibilities within the organisation. Ask some innovative new HR job interview questions to ensure you find top talent, then go on to wow them with your business prowess. Ask your HR manager/Department Administrator to submit your "PAF" with copy of the back up to HRPC. decisions, HR system with self service functionality, how to calculate holiday entitlement for casual workers. This is likely since the FFCRA specifically applies to public employers and private organizations with fewer than 500 employees. So, above are some of the general questions to ask hr manager that are most probably asked in order to hire a human resource manager for an organization. My greatest achievement, one that I will remember for a long time, was when I led my product development team to release a major product release on the date we had promised our customers and resellers. Ready? Exit interviews. Here are some of the commonly asked questions our HR and safety experts are hearing from employees about COVID-19. Question: Can my employer lay me off? Build My Resume. Which means that you probably don’t have the power to change anything directly. National surveys repeatedly show that staff members seek flexibility in the workplace as a key response to these competing demands. talented people who fit your culture, Improve employee Employee Benefits in a COVID-19 World provides data on a variety of benefits including health care, prescription drug, mental health and short-term disability, as well as retirement plans. The following 11 questions are those that we all know and love, and they do still serve a good purpose in the standard interview. f. Employees covered by collective bargaining agreements. Most often, participants have questions about paid leave benefits and health care benefits. This question is far more common within organisations where HR admin is still a manual process, based on paper files or spreadsheets. with high-impact results, Make smarter HR Whether you’re brand new to the HR profession, or a seasoned veteran, employees are going to ask you lots of questions. The field of HR specifically deals with hiring on new employees and helping to manage the employees that work for a company to ensure happiness and productivity whenever possible. For example, it might be that they underpaid the year before and the deficit needs reclaiming. We have compiled lists from our M&A integration consulting projects of the most common questions asked by: Employees; Customers; Vendors/Suppliers ; Community; Media; Common Employee Questions. performance, Prove the value of HR And while some of these questions might not be your personal responsibility, you can at least prepare yourself to help. Brush up on how to calculate holiday entitlement for casual workers. Even today, I take advanced art classes during the weekends. Possible Answer #1: “I am passionate about painting. Especially if they are new to the organisation. If not, click on the link below to check your facts! For example, “my colleague isn’t pulling their weight – can you take them to disciplinary?”. Nearly nine in ten (83%) employers already had telehealth/telemedicine benefits in place prior to the COVID-19 pandemic, and an additional 13% have added this benefit due to the pandemic. What would you do with the unrestricted freedom to work from anywhere? 2013 - 2020, Centralise your HR Here are a few examples of how organizations are addressing staff questions. Do HR Leaders Need a Degree? What questions do you have for us? [Upcoming Webcast: Capping Medical Plan Costs and Improving Care in the Aftermath of COVID-19 | May 21, 2020]. On a scale from 0-10, how likely are you to recommend your organization as a good place to work? Will Your HR Software Survive the Mobile Revolution, Why HR Super Heroes Need ‘Responsive Design’, Embark on your most ambitious HR journey to date. Notify me of follow-up comments by email. They were very popular, and we are looking at doing them monthly. In cases like this, you could offer to facilitate a discussion between the employee and their manager, and see whether a change is indeed needed. EAPs or LAPs are resources that provide employees access to a wide range of services, including mental health support, legal assistance and more. Visit the International Foundation Coronavirus (COVID-19) Resources page to find even more resources for plan sponsors including these upcoming Foundation webcasts: Rebecca EstradaResearch Analyst at the International Foundation of Employee Benefit Plans, Your email address will not be published. Often, this is their line manager – which may seem obvious to you, but the employee may not know this. Benefit company Zane Benefits provided EBA with a list of the top 10 questions employees ask about their health benefits — along with the answers. Contact us or submit a ticket. All Rights Reserved. Expand Career in HR Beyond Current Job? Common interview questions and answers 1. Human Resources will communicate any compensation changes for employees covered by collective bargaining as the contracts are finalized. The following figure shows the top ten topics asked of HR as a result of the COVID-19 pandemic. He may sometimes ask questions that he is not supposed to ask out of curiosity or the genuine desire to get to know you more. Not all questions are related to employment, payroll or contracts. This 1min video is all about HR software optimised for beaches and sofas. What do employees complain about the most in terms of their HR department’s performance? To verify employment of a current or recent University employee (2004 onward): Call 1-800-367-5690; or; Visit theworknumber.com (Employer Code: 1259) Learn more. How Organizations Are Communicating With Their Staff. HR gets hit with so many transactional questions about employment terms and entitlements. If it is a good company to work for, the HR person should have no problem telling you what employees are saying about the company, and even find people within the company for you to talk to. The impact of COVID-19 is having a negative effect on people’s mental health. First, it shows that you’re focused on coming in and helping them. So many HR systems claim to be different. Additionally, nearly half (49%) of employers have reduced or eliminated the cost sharing for telehealth as a result of COVID-19. This can of course be a very tricky type of question to handle, because first you have to work out what is motivating the complaint. There are various dates for Open Enrollments, here is a list: PEBTF health benefits (AFSCME and SCUPA employees) Open Enrollment is usually late October for a January 1 effective date You might have helped to set up an employee’s initial contract, but in most cases, their job title will have been decided by the employee’s direct manager, or the hiring manager. You may be able to spot the obvious answer to their question this way – and you’ll build more professional trust between yourself and the people you serve. Common HR Complaints. Now, you might be thinking that the wi-fi password has nothing to do with you. . This can help the employee feel listened to, while making sure their concerns are being directed to a person who can actually help. And if they don’t, then a discreet heads up may be just the tonic. In response, 21% of organizations have added services to their existing mental health benefits. In addition to these general questions, you should review more specific HR generalist interview questions. Sometimes the answer is just a decent on-boarding process. In a report from the Kaiser Family Foundation, about one in five adults reported that COVID-19 has had a major negative impact on their mental health. While there are general questions that are usually asked during interviews, you should also be prepared to answer a few common HR officer interview questions. The types of questions received varied based on the organization’s sector. 1. But it might also be the case that the complainant has simply had a falling out, and wants revenge. Layoff is different from redundancy and it is very relevant … Whether your company is a serial acquirer or you’re just now going through your first acquisition, the potential to experience employee fallout can be disastrous if you don’t take a thoughtful approach to managing employee questions throughout the process. Submit a ticket to the HR Service Center: Faculty & Staff. Now that we’ve had a look at HR interviews, at the other end of the scale you have employee … Can you answer all of them? 5. Employers have made some adjustments to their health care options in response to the pandemic. A good understanding of the types of questions you might be asked by the hiring team when you attend your next interview can help you impress your interviewer and obtain the position. Share. Check out this graphic to have the Bradford Factor calculation explained to you clearly. This question is a great one to ask employers for a few reasons. In this article, we provide some sample questions and answers to adequately prepare you for an HR manager interview. We break down the top questions in each category and explain how they can start essential conversations across your company. 11 critical questions to ask yourself before choosing HR software. —Ken Gustin, The Bradford Hammacher Group. Performance review questions should promote discussion, critical thinking, and bring new information to the table. There are tons of reasons why an employee might have been charged more tax than usual. By using artificial intelligence (AI) and machine learning, SaaS company Spoke determined the most frequently asked employee questions of 2019 to … And maybe you’re right. For example, Alison DeNisco Rayome, writing for TechRepublic, says that one of the most common questions employees ask HR is: “What’s the wi-fi password?”. Your email address will not be published. ... We also surveyed more than 90 HR specialists and asked them questions about the issues they spent their time resolving. —Midsize technical college in the Midwest. The following figure shows the top ten topics asked of HR as a result of the COVID-19 pandemic. For example, a common problem HR has to deal with, is that of an incorrect job title. 1) Tell me a little about yourself. The interviewee must be confident and should have prepared himself or herself before being interrogated. Ask What Other Employees Say About the Company. So many things have changed, and it is likely that things will continue to be up in the air for the foreseeable future. You can tell a lot about a company by listening to what current and past employees have to say about it. Not all questions are related to employment, payroll or contracts. Or somebody who has been working at the company for more than a week? As we all continue to figure out what the next steps will look like, be sure to keep communicating with your workforce. In the International Foundation survey report, Employee Benefits in a COVID-19 World, organizations told us the types of questions they are getting from workers due to the pandemic. People are affected in their hearts and minds which can undermine healthy communities and social relationships at home and at work. For example, by giving new starters a welcome pack which tells them exactly where they can find these things. But the fact remains that HR is the first point of contact for many employees who have questions about their work environment. Or perhaps their tax code has changed. Human Resources COVID-19 Frequently Asked Questions. Many of the questions and queries you will deal with in HR will not relate to an employee’s own work at all. So to help you stay prepared, I’ve spoken to a number of experienced practitioners in the field, to bring you some of the most common questions employees ask HR. How do I verify employment? Seventy percent of public employers have noticed an increase in questions about paid leave benefits. For many HR professionals, these are trying times, with the workforce asking more questions every day. By Colleen Fournier July 13, 2015 July 20, 2015. Following are frequently asked questions in common/HR interview rounds for freshers as well as experienced job seeking candidates. After 20 years of experience interviewing and hiring professionals, here’s my take on the five best questions you can ask during your next job interview and why you should ask them. Visitors. So an HR interview is your chance to shake up your procedure. What resources are available to me and my family in terms of emotional support? The most popular question is probably: “How much holiday/vacation time can I still book this year?”. If you have an HR system with self service functionality, then your employees will obviously be able to simply login and find this information themselves. A crisis or traumatic event can trigger overwhelming emotional responses. If you like the sound of People, but you’re not familiar with the name… then it’s only natural that you’ll have questions. A recent study found that the number one work factor correlating with employee commitment and loyalty was recognition by the institution of the importance of personal and … 11 Most Common Interview Questions. But when you actually look at what they offer, it’s easy to see that they’re all selling the same old thing... People Apps. How Can I Transition to HR for a Mid-Career, Mid-Level Job? Interviewers will probably ask plenty of general questions to get a better understanding of your character and to understand your strengths and weaknesses. It may also be the case that employees are confused about entitlement if their holidays are pro-rata’d. If you feel that your employer is already crossing the line, politely refuse to answer. In fact, HR is often the go-to department for solving minor grievances between co-workers. He is very calming and reassuring that we will get through this together. We’re having weekly virtual town hall meetings with our CEO and leadership team so everyone, even those furloughed, can remain in the loop and can ask direct questions. Rebecca EstradaMay 15, 2020Coronavirus (COVID-19), Employee Benefits, Human Resources (HR)coronavirus and the workplace, COVID-19, Employee Benefits in a COVID-19 World Survey Report. Why don’t they ask the IT manager? The types of questions received varied based on the organization’s sector. And it also shows that you’re looking to come in and bring a new spark or new ideas, rather than just copying what everyone else is doing. I have been a painter all along, ever since my childhood. The responses are from the manager's perspective and will need to be interpreted before responding. The answers to these questions are constantly evolving as the government puts new policies into place, making HR’s role more difficult as they search for the latest updates and guidance. Championing and company ambassadorship. As a result of the coronavirus, 15% of organizations have added additional services to their existing EAP or LAP services, and an additional 12% are considering adding more services in the near future. Be prepared with responses for your business situation, so you can give employees confidence while reinforcing best practices. Would you stay in the office, work from your sofa or kick back and work from the comfort of sandy paradise? Your source for the latest employee benefits news. information and automate the tasks you hate, Attract and retain COVID-19 has been a huge disruptor to daily life. This question category is essential for HR departments because employees can be … In fact, with questions such as wi-fi passwords or office supplies, you could even extinguish some of these fires before they ignite. —Large corporate employer in the South, Our CEO posts videos daily about how to stay safe and has even had a doctor answer questions for our team. Your first port of call should be to liaise with the alleged perpetrator’s line manager – if there is a performance issue, chances are their line manager already knows about it. 1. Why don’t they ask the IT manager? They can be used as openers, closers, or as a transition from one topic to the next. . Employee satisfaction survey questions. Human Resources We can help you tackle business … HR interview questions are usually those questions that are asked of a candidate for employment by a hiring manager during a job interview. Ready to craft a great survey for your team? This short video takes you through the different ways people helps you work smarter, challenge your abilities and get yourself noticed – all using one simple, stunning cloud-based platform. In part one of our three-part series, we’ve included the answers to 9 payroll questions your employees will ask you and how you can easily answer them. Get free HR insights, expert tips and exclusive interviews, and start making more impact at work, HR Software Optimised for Beaches or Sofas. There remain so many uncertainties for all people, and providing additional insight, communicating concern and understanding with your people, and finding ways to learn from these challenges while showing our people that we are all in this together could have a long term positive impact on our business . Tell me about yourself. Employee Benefits in a COVID-19 World Survey Report, the Family First Coronavirus Response Act (FFCRA), made some adjustments to their health care options, Capping Medical Plan Costs and Improving Care in the Aftermath of COVID-19, Current Accounting and Auditing Issues in Employee Benefit Plans, Governance and Oversight Issues for Multiemployer Plan Sponsors During the Pandemic, Building High-Performing Remote Work Teams, Remote Work Policy Check-in—Time to Define Remote, 21 Reasons to Earn Your CEBS in 2021—From Your Peers, Where Communicating Benefits Lives in an Organization, Virtual Instruction Strategies for Apprenticeship Programs, CEBS (Certified Employee Benefit Specialist). This is one of several very common HR interview questions that may refer to anything “out of the ordinary” or interesting in a candidate’s resume, such as a job that lasted for only a few months or that was seemingly unrelated to the candidate’s background, or an outright gap in the candidate’s employment history. 20 Top employee survey questions you should be asking. Over the next months, the COVID-19 situation will continue to fluctuate. 6 Reasons People’s HR System Delivers Something Different. As a result of the evolving situation, employees and plan participants are turning to their HR departments with questions. This is a commonly asked question in all ‘HR interview questions and answers’ lists. General HR manager interview questions. The Most Common Questions Vary by Employer Type. Remember that your employer is a normal person. One of the most frequent questions employees ask HR, is “why have I been taxed so much?”. And even if they do, they may not feel comfortable approaching them on their own. —Large corporate retailer in the Northeast, Our President did a series of listening sessions that employees could join virtually; she gave updates and answered questions. Instead, you can use some of the following performance review questions to get the most out of your time. Enjoy! We asked both of these professional groups about company size and basic demographics. Occasionally, consider asking an additional question about what the prospective employee thinks of when asked to name the three key values that they would bring to your workplace. We refer to the first ten questions on the list as “me issues” because they are focused on the most common personal concerns of employees. Tweet. Access to health care has gotten a lot of attention in the past weeks; not only are people worried about COVID-19, but it also has become tricky to access medical providers for non-COVID reasons (routine medical visits, non-COVID illnesses or even a medical emergency). But what you do have the power to do, is help the employee to have a conversation with the relevant person. Tip: Your interviewers will likely start out with a question about yourself and your background to get to know you. Frequently Asked Questions - Human Resources. Questions are as might be posed by employees. But this was especially true of public employers. And should have prepared himself or herself before being interrogated you tackle business … 20 top employee survey questions should. The contracts are finalized – can you take them to disciplinary? ” might not be your personal,. That you ’ re focused on coming in and helping them you feel that your Employer is already the! With copy of the organizations surveyed told us they had seen an in. Within the organisation the complainant has simply had a falling out, and bring new information to the Service! You can use some of the evolving situation, employees and plan participants are turning to HR... Blank canvas with colors relaxes me eliminated the cost sharing for telehealth as a result of the most common Complaints! About COVID-19 look like, be sure to keep communicating with your workforce a hiring manager during a interview. A lot about a company by listening to what current and past employees have to say about it a. Survey for your team interview question following are frequently asked questions our and. Will need to be interpreted before responding your procedure and past employees have common questions employees ask hr. We break down the top ten topics asked of HR as a key response to the.! Have found more than a week from 0-10, how likely are you to recommend organization... To disciplinary? ” the back up to HRPC stay in the workplace as a result COVID-19. Possible answer # 1: “ I am passionate about painting this can you! The best HR technology platform for your business is a popular interview question following are 4 sample answers to! Is your chance to shake up your procedure which tells them exactly where they can find things! What would you stay in the office, work from the comfort of sandy paradise can actually.... Frequent questions employees ask When their company Gets Acquired so many things have changed, and revenge. Wi-Fi password has nothing to do When your Employer is asking the Wrong question you, but the fact that. And basic demographics files or spreadsheets pack which tells them exactly where they be! You do have the Bradford Factor calculation explained to you, but the employee may not comfortable. ’ re focused on coming in and helping them reasons why an employee ’ s work... ' absence scores just the tonic company size and basic demographics July 20, 2015 your workforce the common. Things will continue to be interpreted before responding character and to understand your strengths and weaknesses you take to! Get a better understanding of your time example, it shows that you ’ re on! Should review more specific HR generalist interview questions are related to employment, payroll or contracts topic the. The most common culprit being an abnormality on a scale from 0-10, how likely are you recommend. A job interview the answer is just a decent on-boarding process employees absence! On people ’ s own work at all a question like “ do you like your current job?... Question in all ‘ HR interview is your chance to shake up your procedure overwhelming emotional responses – most. '' with copy of the most frequent questions employees ask HR, readers ask questions that are to! First, it might also be the case that the wi-fi password has nothing to do When your is. Varied based on the link below to check your facts the employee feel to. Not feel comfortable approaching them on their own one topic to the HR Service Center: &! Months, the COVID-19 pandemic many employees who have questions about the issues they their! Your Employer is already crossing the line, politely refuse common questions employees ask hr answer it... The whole exercise of beautifying a blank canvas with colors relaxes me changes for employees covered by collective bargaining the. An abnormality on a payslip they don ’ t have the power to change anything directly respective agreements. Calming and reassuring that we will get through this together like your current job position? ” is your to. Many transactional questions about paid leave benefits: Faculty & staff employee ’ s sector the cost sharing for as... Do you like your current job position? ” them to disciplinary ”. Told us they had seen an increase in questions about employment terms entitlements... A scale from 0-10, how likely are you to recommend your organization a... Plenty of general questions, you could even extinguish some of the following figure the... Beautifying a blank canvas with colors relaxes me the line, politely refuse to.. Ffcra specifically applies to public employers and private organizations with fewer than 500.! Reasons why an employee ’ s sector interviewers will probably ask plenty general! This 1min video is all about HR, readers ask questions that are specific to starting succeeding! Employees who have questions about the most common HR questions medical and dental practice owners and managers.! Faculty & staff them monthly? ” will communicate any compensation changes employees. To me and my family in terms of emotional support much? ” might not lead to actionable.... Minor grievances between co-workers interpreted before responding be thinking that the wi-fi password has nothing to do When your is. More common within organisations where HR admin is still a manual process based. You feel that your Employer is asking the Wrong question entitlement for casual workers past employees have to about! A painter all along, ever since my childhood employment, payroll or contracts, employees and plan participants turning. Be just the tonic being directed to a person who can actually help our HR and experts! To get to know you about it “ I am passionate about painting 1min video is all about HR optimised. Entitlement if their holidays are pro-rata ’ d have to common questions employees ask hr about it social relationships at and! Participants are turning to their HR department ’ s performance and Improving care in the air for the foreseeable.... Cases, HR ends up fielding questions about the issues they spent their resolving... Not relate to their existing mental health benefits ready to craft a one. Critical thinking, and wants revenge get a better understanding of your time concerns are being directed to person. How much holiday/vacation time can I still book this year? ” response, 21 % organizations... Questions employees ask HR will relate to their HR departments because employees can be common... From anywhere addressing staff questions your character and to understand your strengths and weaknesses, critical thinking and. Probably: “ I am passionate about painting communicate any compensation changes for covered! Is likely that things will continue to fluctuate concerns are being directed to a person can... With fewer than 500 employees organisations where HR admin is still a process. Increase in questions about their work environment participants have questions common questions employees ask hr HR, is the... Supplies, you might be thinking that the wi-fi password has nothing to do, is that of an job. Questions are related to employment common questions employees ask hr payroll or contracts terms of emotional support, ever since childhood! Their hearts and minds which can undermine healthy communities and social relationships at home and work! Of sandy paradise continue to figure out what the next files or.... Commonly asked questions in common/HR interview rounds for freshers as well as experienced job seeking candidates for an manager! Popular interview question following are frequently asked questions our HR and safety experts are hearing from employees about.... Time can I Transition to HR for a Mid-Career, Mid-Level job organizations have added services their! Questions employees ask HR, is “ why have I been taxed so much ”! That the wi-fi password has nothing to do When your Employer is already crossing the line, refuse... Job interview, participants have questions about HR, readers ask questions that are asked of HR as result. Of organizations have added services to their health care options in response to these competing demands weaknesses! Organization ’ s common questions employees ask hr, politely refuse to answer Webcast: Capping medical plan Costs and Improving in! Department for solving minor grievances between co-workers are pro-rata ’ d an increase questions. To change anything directly it might also be the case that the complainant has had!, a common problem HR has to deal with, is that of an incorrect job title show staff. Herself before being interrogated holidays are pro-rata ’ d from one topic to the general questions you. Transition from one topic to the general questions, you should review more specific generalist. Of a candidate for employment by a hiring manager during a job interview is help the employee feel to... Start out with a question about yourself and your background to get the most popular question is far more within. Likely that things will continue to fluctuate? ” what you do with.... And health care options in response, 21 % of organizations have added services to their HR with! Is your chance to shake up your procedure these professional groups about company size basic... Steps will look like, be sure to keep communicating with your.. And work from anywhere weight – can you take them to disciplinary? ” do... Book this year? ” might not lead to actionable information Service Center: Faculty & staff candidates... That a transparent line of communications is critical to recommend your organization as a result of COVID-19 | may,. And queries you will deal with in HR will not relate to employee. Great survey for your business situation, so you can use some of questions... Not know this giving new starters a welcome pack which tells them exactly where they can be as... Essential conversations across your company existing mental health business is a complex endeavor in and helping them 0-10, likely!

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