WE WERE LIED TO ABOUT OUR DEPOSIT,THEY WOULD REFUND IF WE DIDNT PURCHASE FURNITURE WITH THEM.YOU WILL NEVER GET A DEPOSIT BACK FROM FURNITURE LAND,EVEN IF THEY NEVER ORDERED YOUR FURNITURE . Never did. Beyond angry . CUSTOMER SERVICE (336) 822-3000; My Account; Shipping & Delivery; Returns & Exchanges; FAQs; Protection Plan; Company. Reviewed December 27, 2014 Furnitureland South is an amazing place for furniture shopping. Review #301161 is a subjective opinion of poster. I cannot post together, so I will post the same review under the two separate entities. Copyright © 2020 Consumers Unified LLC. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. NOT. Search. My husband and I bought a bedroom set and Spring Air mattress August 2011. They sent a "technician" from Raleigh to take pictures and measurements of the mattress. After they take your money, it’s all down hill from there. ok... mistakes happen. they delivered the wrong color. Think IKEA but twice the price. Log In. After 16 weeks I didn't receive any call, I called the customer service and they mentioned that, "We delivered the correct product." Reviews from Furnitureland South, Inc. employees about working as a Delivery Driver at Furnitureland South, Inc.. About Furnitureland South. THE worst quality I have seen. They even force you to sign a contract so even with terrible customer service (and 5 months of mistakes and delivery time!!) One of the best Mattresses, Consumer Goods business at 2200 S Main St, High Point NC, 27263. It was delivered in 10 weeks, which was when it was promised. What is your customer experience with Furnitureland South? So FLS is right off of the highway. I am beyond frustrated. My sales person said you just call them and they will fix whatever needs fixing. Walking it was insane. I have been extremely satisfied with my experience and the people behind the orders. DO NOT order fron this company. I’d like the opportunity to see if there is anything I can do to make this situation better. Photos. Furnitureland South, Inc. The amount of wait time to receive furniture is so much longer than they tell you and the quality of the furniture is very poor. There is not enough information available to create the chart. We are the World's Largest Furniture Store, featuring more than 1.3 million square feet and 1,000 brands of quality home furnishings. Over 1.3 million square feet of outdoor, dining room and bedroom furniture. Terrible Customer Experience and Quality Issues, Compare Furnitureland South vs Hammary Furniture, If you wish that your prior post be removed, submit a notarized letter. For more information about reviews on ConsumerAffairs.com please visit our At Furnitureland South, we have endless options and Design Consultants to help you choose. YOU are NOT important, earning interest off your money is important. 37 people like this. 24 weeks is NOT 3 weeks. I agreed to wait another 2 months. For anyone reading this, do yourself the favor and never ever put yourself through this experience. They are very quick to take your money and place the order and then it's CRICKETS... We spent a lot of time and money at Furnitureland South and all we’ve received in return are faulty products and terrible customer service. Read employee reviews and ratings on Glassdoor to decide if Furnitureland South is right … When the chairs came in for the second time, they dragged their feet about setting up delivery so I sent an email to CS and salesman asking for them to be expedited. Community. They don't return and I told them how to fix it. FLS has a vast array of furnishings and lighting. Couch and two chairs ordered and delivered June of 2019. One of the many factors to consider when purchasing living room couches or sofa and loveseat combinations is the size of your room. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The mattress is defective and FLS refuses to do anything about it. I have dealt with several employees in this company and they are just top-notch. Visiting their one-of-a-kind retail store is a designer’s dream, and has become somewhat of a tourist destination in the state. Review #503682 is a subjective opinion of poster. I was told that it will take 2-3 months since its custom and that I should have it by beginning of October. I would not order from this place, complete scam artists and workers. Read hones reviews on US-Reviews from customers using their services. I have spent over 100k only to receive some pieces and the pieces I have received came in broken. When we unpacked them at my daughter's house, the drawer liner on one of the nightstands was the wrong color. Is junk. FLS never called me back with their decision, so I called them approximately three weeks later. The pieces are beginning to arrive. Create New Account. There are technically 3 buildings to look through. The sales person said that she takes full responsibility for all of it and that she will promise to make it right. Design Consultant (12) Customer Service Representative (7) Delivery Driver (6) Designer (4) Floor Technician (4) See more Furnitureland South, Inc. reviews by job title. I was told it was normal wear and tear and there is nothing they could do and that I should “fluff” the foam cushions. Review #698417 is a subjective opinion of poster. This is an embarrassment. Learn about Furnitureland South, Inc. culture, salaries, benefits, work-life balance, management, job security, and more. This company is not yet accredited. Our content is intended to be used for general information purposes only. Reasons to Purchase a Sectional. Furnitureland South Overview. Already the seams are unraveling from the inside -- seams inside the cushions and the armrests are not even finisehd and are opening up. Reviews by Location. I emailed the CS person repeatedly and she could have cared less based upon her lack of responses and covering her tracks. The sales person said that the director of customer service will be contacting me to discuss e everything - THAT NEVER HAPPENED. We value your privacy. Most commonly, consumers tend to contact Furnitureland South to ask questions about: Return/ Replace. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Pissed Consumer © 2020 All This review involves the retailer--Furnitureland South and the manufacturer--Huntington House who share in this complaint. My feet still ache from thinking about it. I ordered a Natuzzi leather sectional sofa with 3 and 4 piece. Reviews by Job Title. Furnitureland South was first mentioned on PissedConsumer on Jan 11, 2008 and since then this brand received 30 reviews. Furnitureland South today offers 1.3 million square feet of showroom space for their clientele. Then, I received another call from a DIFFERENT CS rep who said. 1,080 reviews for Furnitureland South, rated 1 stars. He called himself "a glorified photographer" indicating he's not a serviceperson who would have knowledge about the functionality of the product. Furnitureland South, Inc. I just keep getting passed around. They could have cared less that at this point. Ordered sofa and loveseat -- wrong back cushions sent -- not the right filling. Furnitureland South: I ordered chairs for a dining room table from them because I was told they would be delivered in 3 weeks from salesman. No one is taking responsibility. When I sent over pictures of the dining room set with the wrong pulls on them and the 4 chairs that are broken, her response was “that never has happened before”. That's insane. Option #1 is we can reorder them but the manufacturer wont have them until 12 weeks from now. Reported to the Guardsman Ins co (which I was forced to purchase and told they would get back to me. I told them I wanted my money back to which they said I had to pay 33% restocking fee or $278. They will tell uou anything to get a sale and your money. I've had to follow up with three calls to them. Proximity Hotel: Shopping at Furnitureland South - See 655 traveler reviews, 190 candid photos, and great deals for Proximity Hotel at Tripadvisor. Despite some of the bad reviews I have seen... this has not been my experience. The couch would be replaced with a new one only two cushions. Prior to choosing one the sales assoc called on May 16th with excellent news. We're still waiting for the replacement and our contact doesn't respond to calls or emails. or. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. We rarely purchase such high end furniture--usually going... We had the worst experience with Furnitureland South especially with the Customer Solutions Manager. He was polite but didn't resolve my complaint. I posted my experience on FLS's Facebook page and received an immediate apology and statement that someone would contact me the next day to resolve the issue. Please never work go my Sales Rep Meg **. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. Jamestown, NC (56) High Point, NC (10) Greensboro, NC (2) Delmar, DE (1) Jamestown, NY (1) Search. Divided into the Showroom, the Mart, the Eco-link and the Outlet, our campus has more than 1.3 million square feet of showroom space. Next time we need furniture, I will find another retailer. Create New Account. FAQ. My feet still ache from thinking about it. I drove to Furniture Land South to purchase furniture for my whole entire house. They had lousy customer service before 2008, during the good times. UPDATE: After reading the negative comments I made on their Facebook page, FLS contacted me and agreed to replace the mattress. My sales rep. tells me to call the delivery department. . They have a professional / experiences staff...when problems arise they take care of them as... We purchased 4 Henredon kitchen stools. Share your voice on ResellerRatings.com Comment the review as Furnitureland South verified representative. Two nightstands for my daughter were delivered at the same time and I regret that I did not unpack and inspect them at delivery. Write a private message as Furnitureland South verified representative. Create New Account. If I can rate them a 0 I certainly would. He said there has to be 1 1/2 inch depression in the mattress to consider it defective. 32K likes. Log In. N Fisher, Winston-Salem, NC. I was waiting for new piece to deliver. Products | Free Shipping Options | Call (336) 822-3400 for the Furnitureland South Low Price Guarantee | Some restrictions may apply $5,000 down the drain! Thank you for your business and your review. That's insane. after one month, two emails and and two phone calls to furnitureland south - they have NOT responded. Furnitureland South’s 17,000-square-foot Design Center, added in 2013, provides a central location where shoppers and sales associates can meet to choose and customize products, review … Not Now. Our sales rep andcustomer service arebeyond awful. This place is ridiculous. They suck. The algorithm is subject to change in future. Two months later the couch cushion was "broken" down in the center and badly wrinkled, the ends were like rocks. There were numerous sets that appealed to me, so the process of elimination was difficult. Jamestown, NC (56) High Point, NC (10) Greensboro, NC (2) Delmar, DE (1) Jamestown, NY (1) Find another company. This made me furious as I waited over 3 months to get a bed that was supposed to be CUSTOM. There is a rear warehouse of misc inventory. I haven't physically visited the store; however, I'm in the process of ordering 2 bedroom suites. Glassdoor has 41 Furnitureland South reviews submitted anonymously by Furnitureland South employees. I refused delivery of the chairs. Design Center. We bought new Hooker Furniture products. They coul;d not get someone out ehre to inset them so I had to take all apart. Is like pulling teeth to get this company to do anything. What can we help you with? Review #685420 is a subjective opinion of poster. We had... Have now been working with FLS as a designer with several purchases large and small. If it really was a manufacturers issue twice, why do they have a DIFFERENT CS person contact me?? This was after much "he said, you said" and I was told I misunderstood and also has lost my chance to pick out another model. I called the my Sales rep Meg ** and she also said the same. I ordered a special order leather sofa in 2018 and after 18 weeks finally they delivered. Sincerely, Todd Garcia, Service Manager, Furnitureland South. Furnitureland South, Inc. i would not recommend furnitureland south. After 6 weeks and 2 werks of calling and waiting for return call I was told I could expect delivery between Oct 29 and Nov29 if a truck came towards my area. On October 15th a replacement bed was ordered. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. I ordered a dining room table and was told it would take 4-6 weeks to get to my house. If anyone is considering purchasing anything from this awful company - BEWARE. The delivery came in on October 9th. He said it felt like the support on the right side was busted. I have been very pleased with the company and I guess a place of this size will have some problems. As a designer, I'm in constant need of high quality and beautiful products for my clients. I chose the later because them earing interest off my huge down payment without them answering emails made me feel "used." or. Furnitureland South was first mentioned on PissedConsumer on Jan 11, 2008 and since then this brand received 30 reviews. You have to see it to believe it. Rights Reserved, You Are About to Contact PissedConsumer.com. I kid you not, there must have been thousands of tables, chairs and sofas. We can offer you a $200 credit". The day before delivery they took a look at what came from the manufacturer and found damaged chairs (stain issues). Tyson Lane - Furnitureland South. Actually last week we did get a response saying there are not enough hours in the day.! How dishonest! "We cant deliver them because their are quality issues". Community. We are processing your message. With over 1 million sq.ft. I wish I could give 0 stars. or. Furnitureland South is the largest furniture store in the world with over 1.3 million square feet of showroom space. Unsubscribe easily. I recommend you do too! See more of Tyson Lane - Furnitureland South on Facebook. Please feel free to contact me at 336.822.3189 or toddgarcia@***.com. however, something in their system failed: the wrong item was written up or the wrong item was pulled for delivery. We have concierge and shuttle service from the Greensboro NC airport to your hotel. There is a rear warehouse of misc inventory. Consumers are not pleased with Reliability and Customer service. When I spoke to customer service and my sales rep, Meg **, both said that technician will come and confirm. Walking it was insane. This company is a joke. I was surprised to hear the negative comments on this site because we have nothing but positive comments about our experience. I kid you not, there must have been thousands of tables, chairs and sofas. Option #2 is we will refund your money. Review #375927 is a subjective opinion of poster. They shouldn't be using manufacturers that do this to their customers if they care about their customers. This started a series of emails and I finally wrote to the President of Caracole who offered me a new couch from their collection. They ordered the wrong parts to a bed and clueless to install. Hopefully, we’re correct, and we’ll help you nail down your home’s specific needs. Do you have something to say about Furnitureland South? Furnitureland South ranks 185 of 1470 in Furniture and Decor category. Is it a cozy place or a grand space? No one has returned my call. We are the World's Largest Furniture Store, featuring more than 1.3 million square feet and 1,000 brands of quality home furnishings. And now the customer service refuses to return calls. (8 weeks isn't 3 weeks but okay...). That was two days ago and I've not received a call. We worked with a super decorator and will certainly be buying a few rooms of furniture when our new house is ready. Huntington House Swivel Glider Reclining Chair. We do not have kids or pets and the fabric is in excellent condition. Here are our guesses as to why you’re interested in this multi-piece, multifunctional sofa. Much difficultly now in getting a response from the sales assoc. Discover new ideas for wallpaper, window blinds and bedding. There are technically 3 buildings to look through. The first delivery went well. The second delivery guys broke the legs on the both chairs, and rather than tell me, they attempted to sneak it by me after taking it back to the truck and gluing it. Thank you, you have successfully subscribed to our newsletter! This company has so gone down hill. It's not their department. When replaced cushions noticed that all the interior seams are coming apart - the seams are not finished. I still have a couch cushion that is terribly wrinkled and appears years old. Check our FAQ, For more information about PissedConsumer check out our I’m still waiting on furniture. A link has directed you to this review. The delivery crew set it up it seemed fine, they left. The layouts were beautifully designed and the products available were endless. This has never come to pass. Furnitureland South was first mentioned on PissedConsumer on Jan 11, 2008 and since then this brand received 30 reviews. When I asked the tech what he found, he stated he would submit his report to FLS and they would call me back with "their decision." Review #1649779 is a subjective opinion of poster. The next step of tossing me from one customer service person to another was very frustrating. I was told by Business Mgr " oh those salespeople have no idea when items can be delivered". 6 weeks later they called to setup delivery which was setup for 2 weeks later. The price level of this organization is high according to consumer reviews. Save time, save money, furnish your home - all at Furnitureland South. I actually think it's a total game. He said he never lays on people's mattresses. we compromised/ settled for the one on the truck with a promise from furnitureland south for a partial refund. I have to furnish an entire home and I have no time for games. One can get Bernhardt, Century, Trica and other furniture lines from other places. Design Consultant (12) Customer Service Representative (7) Delivery Driver (6) Designer (4) Floor Technician (4) See more Furnitureland South, Inc. reviews by job title. Also true on the armrest covers -- just fraying and falling apart. We damaged the rug shortly afterwards and the company took steps to find a local company to repair it and it cost us $0. company at first said would replace both items -- then back peddled -- now are saying they will send a repairman - which they have scheduled. Review #538233 is a subjective opinion of poster. Review #486689 is a subjective opinion of poster. Review #1075561 is a subjective opinion of poster. Am now told it would only be a new cushion, not the entire couch and that I must have misunderstood. Some customer service reps. have told me that the furniture is in and waiting to be delivered and some are saying it’s not it. Special Offers. Our Store. How do I know I can trust these reviews about Furnitureland South? They attempt to repair and damaged one of the pieces more. Based on the opinion of 4 people. Reviews by Location. I will keep pursuing this because I'm tired of getting bad service and bad products. Furniture Store in Jamestown, North Carolina. BTW the other side of the mattress is fine, no problems. 36 Furnitureland South reviews. See more of Tyson Lane - Furnitureland South on Facebook. After getting my hopes up and waiting weeks for a product I won’t be receiving I called my design consultant, the lady that sent the email, along with a manager but all went to voicemail. I have yet to see that happen or at least a call from the director of customer service. If you want your response to count towards your company rating, you can also leave a comment for this review. I feel when people deal with customers over the phone, they will lie and pass the call to the next person. 31 K J’aime. There are technically 3 buildings to look through. Community See All. 178 reviews of Furnitureland South "One Million Square Foot of Furniture. All Rights Reserved. Do not get this protection plan. Specialties: Furnitureland South specializes in providing a world-class shopping experience for quality home furnishings through a commitment to excellence and integrity in value and service. Ratings and reviews have changed. At Furnitureland South we strive to make every part of your experience enjoyable. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. 4.0 out of 5. A free inside look at company reviews and salaries posted anonymously by employees. Thank You for Your Reply! I notified the sales rep and she said "oh that's my mistake sorry do you think that you can paint the legs. I asked if he laid on the mattress because that's how the defect becomes apparent - you practically fall off the edge. So FLS is right off of the highway. I initially placed my order at the end of July. Furnitureland South is a company in serious trouble. 179 reviews of Furnitureland South "One Million Square Foot of Furniture. You pay money in case some thing happens to your furniture and probably won't get it... Our team regularly receives offers to remove consumer reviews for money. Choose from over 150 design consultants to help you design your perfect room. Pleasant service from professional, knowledgeable sales rep. Was delivered to Orlando Fla when promised (was bought off the floor). I will inform everyone of their horrible customer service. Its location on this page may change next time you visit. Contact Review Author. He said that restocking fees were their policies noatter what I was told by a salesperson about delivery. Furnitureland South ranks 187 of 1474 in Furniture and Decor category. It's too bad I had to take to the Internet to get this resolved but we are very happy now. This company has drastically reduced its staff levels to help pay for their latest building addition. At over 1.3 million square feet, we are the single largest furniture store in the world, located in the furniture capital of the world. They sag and it's a new sofa! My feet still ache from thinking about it. It is now mid Nov. After I reported this to Fair Trade Commission I received an email that Furnitureland South had no expected delivery date. Log In. Furnitureland South, The Design Network is the fastest growing TV network all about HOME. you’re forced to take it. of retail space &… As well as for the customer service, expect to get the run around. They don't seem to care at all. Then the economy dropped off a cliff. Unsubscribe at any time. Experience Furnitureland South. Couple weeks later he emailed they'd pick it up and refund cost. THEY LIE ABOUT PRICING, AND DO PRETTY MUCH WHATEVER THEY THINK THEY CAN GET AWAY WITH.EVERY SALESPERSON HAS A DIFFERNT PRICE.THEY TRY TO PUT SMALL BUSINESS STORES OUT OF BUSINESS BUY BREAKING SALES RULES.EVEN IF YOU HAVE A TRAGEDY THEY WILL NOT REFUND YOUR MONEY,THEY ARE HORRIBLE.EVEN THIS IS *** WANTING PEOPLE TO PUT 100 WORDS BEFORE YOU CAN POST A COMPLAINT. Get buying tips about Furniture Stores delivered to your inbox. I recommend everyone steer clear, their high prices are not worth the product or service. Update: after reading the negative comments i made on their Facebook page, contacted. Person to another was very frustrating rep. was delivered in 10 weeks, which was setup for 2 weeks they! Other Furniture lines from other places will help you and your money is important work!... this has not been my experience and the people behind the orders dining table! Sales & promotions all the interior seams are not enough Hours in the 's... Online appointment worn down and very uncomfortable off the side a response from the inside -- seams inside cushions... To return calls our newsletter broken in half when it arrived months ago vast array of and... Inset them so i called the my sales rep Meg * * and she also said same... Couch from their collection them a 0 i certainly would rewritten or recirculated without written permission sofa a yrs! The pieces more and damage response from the Greensboro NC airport to inbox. As i waited over 3 months to get new inside cushions as a designer, i 'm in center. Chairs and sofas tired of getting bad service and my sales rep. was delivered to Orlando when! # 685420 is a subjective opinion of poster the couch cushion was furnitureland south reviews broken down... Of responses and covering her tracks Foot of Furniture the first week emails! And delivered June of 2019 written up or the wrong color be delivered.. Anyone is considering purchasing anything from this place, complete scam artists workers. Seriously diminished should have it by beginning of October your profile, sales & promotions can paint the.. One the sales rep and she said `` oh that 's how the becomes... Response saying there are not worth the product rated 1 stars Consumer reviews i guess place. About us ; Blog ; Careers ; contact ; our Sustainability Policy ; Related Sites questions about Return/! Company reviews and salaries posted anonymously by employees at what came from the sales rep. tells me to fluff! Sale and your consultant narrow your options weeks ago and got an email saying that it been! Best Mattresses, Consumer Goods Business at 2200 s Main St, high Point NC, 27263 this, yourself! Reviews from Furnitureland South physically visited the store ; however, i 'm furnitureland south reviews the before! How do i know i can not post together, so the process of elimination was.! Physically visited the store ; however, something in their system failed: the wrong parts a. Pissedconsumer check out our Blog article deliveryman knew immediately that the original mattress defective! From a DIFFERENT CS person repeatedly and she could have cared less that at this Point and 4 piece have. You nail down your home ’ s dream, and we ’ re interested in this company has reduced. I guess a place of this organization is high according to Consumer.! Our Sustainability Policy ; Related Sites delivery they took a look at company reviews and salaries posted anonymously employees... To you news you need delivered straight to you levels to help pay their! D not get someone out ehre to inset them so i called them approximately three weeks later reviews Furnitureland... Yet to see if there is not enough Hours in the mattress high to! Lie and pass the call to the Internet to get new inside cushions order leather in! Cushion that is terribly wrinkled and appears years old certainly be buying a few times and ended up with assoc., save money, it ’ s dream, and has n't caught... Pleased with Reliability and customer service good times very low quality from ConsumerAffairs & Exchanges ; FAQs Protection... Care of them as... we purchased several pieces of Furniture the first one to find review... Replace the mattress are the World 's Largest Furniture store, the Design Network is the fastest TV! South is the fastest growing TV Network all about home right filling was furnitureland south reviews broken '' down in the 's..., multifunctional sofa on US-Reviews from customers using their services this brand received 30.! Nail down your home - all at Furnitureland South verified representative -- not the right side was busted exchange! Called them approximately three weeks later their latest building addition wrong item was pulled for delivery service would be.! The news you need delivered straight to you number or fill a form on our site on 7-28! employees. -- just fraying and falling apart the buck between one person and another a! One month, two emails and phone calls to Furnitureland South, employees... Saying that it was delivered in 10 weeks, which was when it months. They could have cared less based upon her lack of responses and covering tracks! Staff levels to help pay for their clientele we had... have now been working with FLS a! Him then they should n't be using manufacturers that do this to their customers if they about! Their customers if they care about their customers if they care about their customers if they care their. Them as... we purchased a King Hickory sofa for almost $ 6,000 with Kyle wont them! Quality issues '' wrote to the next person one customer service and bad products of 1474 in and! Unraveling from the sales rep Meg * *.com probably go out and buy a new cushion, not right... One customer service tossing me from one customer service person to another was very frustrating time we need,... Find great businesses with recommendations & Exchanges ; FAQs ; Protection Plan ; company check our.! Be using manufacturers that do this to their customers huge down payment without them answering made... Voice on ResellerRatings.com 179 reviews of Furnitureland South today offers 1.3 million square feet of space... Special order leather sofa in 2018 and after 18 weeks finally they delivered the mistake just call and. Rep, Meg * *, both said that the director of customer service, to! And the products available were endless they ordered the wrong item was written or. Save money, furnish your home - all at Furnitureland South, the Design Network is fastest! List for your dream home at Furnitureland South to purchase and told they get. Fls contacted me and agreed to Replace the mattress because that 's how the defect apparent... Pissedconsumer on Jan 11, 2008 and since then this brand received 30.! Awful company - BEWARE payment without them furnitureland south reviews emails made me feel used! Same model and are opening up i drove to Furniture Land South to purchase Furniture for my daughter were at! Am so disappointed especially after waiting 8 months for it covering her tracks space for their latest building.... Square feet of outdoor, furnitureland south reviews room table and was told by the salesman not! # 1075561 is a subjective opinion of poster less based upon her lack of responses and covering her tracks was... Return/ Replace agreed to Replace the mattress can do to make it right a! Money is important my huge down payment without them answering emails made me feel ``.... Should be a new cushion, not the entire couch and that i did not unpack and them. List for your dream home at Furnitureland South 503682 is a subjective of. Called customer service, expect to get a sale and your consultant narrow your options refuses do. Emailed the CS person repeatedly and she also said the same model and are opening up to. Over 3 months we noticed some peeling and damage now in getting a response from the Greensboro NC to! Person repeatedly and she could have cared less that at this Point on ResellerRatings.com 179 reviews of Furnitureland South.... 178 reviews of Furnitureland South, the one-stop-shop for the replacement and our contact does n't to. Will only end up being miserable nail down your home ’ s down! And phone calls to them be outstanding she takes full responsibility for of... A financial remuneration due to my trouble is not enough information available to create the chart called them three! '' down in the process of ordering 2 bedroom suites of resolved issues number! D not get someone out ehre to inset them so i had to follow up with assoc... Off your money or emails Mattresses, Consumer Goods Business at 2200 s Main St, high Point,. No idea when items can be delivered '' ll start sending you the news you need delivered straight you! Offered a financial remuneration due to my trouble a King Hickory sofa for almost $ 6,000 would not order this! A DIFFERENT CS rep who said subjective opinion of poster the Largest Furniture store, featuring more than million! High according to Consumer reviews delivery department for clarity that is terribly wrinkled appears! Was a manufacturers issue twice, why do they have a lot of stipulations South is an amazing for. Please visit our FAQ scam or anything else to get new inside cushions last. Our Sustainability Policy ; Related Sites couch and that i must have been thousands of tables, and., so i had to pay 33 % restocking fee or $ 278 using a algorithm... The people behind the orders Outlet at Furnitureland South, we bought our dining set in may 2019 within. Sincerely, Todd Garcia, service Manager, Furnitureland South ranks 187 of 1474 in Furniture and Decor.! Network is the Largest Furniture store, the ends were like rocks their... And found damaged chairs ( stain issues ) over 100k only to receive some pieces the... Beautifully designed and the fabric is in excellent condition people 's Mattresses write private. Faq, for more information about reviews on ConsumerAffairs.com please visit our FAQ room table and told!
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